Privacy Policy
Last updated 2026-08-31 · In force 2026-07-16
Ardent Academy respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you. It applies to Ardent Academy's online and offline services, including www.ardentacademy.com, the SOLVE learning platform, parent and family portals, educational planning and advisory services, research, admissions, competition and enrichment programs, AI-assisted educational tools and resources, and in-person services provided at Ardent Academy. By using our services, you agree to the practices described in this Policy.
Information We Collect
Information You Provide
We collect information that you provide directly to us, including:
Parent or Guardian Information
- Name
- Mailing address
- Email address
- Mobile phone number
- Account credentials
Student Information
- Name
- Date of birth
- Grade level
- School
- Enrollment information
- Attendance records
- Academic progress and performance information
Educational Planning Information
You may choose to provide information about:
- Academic interests
- Competition interests
- College interests
- Educational goals
- Program preferences
- Scheduling preferences
- Research interests
- Information submitted through planning, advisory, or recommendation tools
Communications and Submissions
We may collect information contained in:
- Emails
- Text messages
- Contact forms
- Surveys
- Feedback
- Uploaded documents
- Parent or student submissions
- Communications with instructors or staff
Payment Information
Payments are processed through third-party payment providers.
Ardent Academy does not store complete payment card numbers.
Information Collected Automatically
When you visit our website or use our services, we may automatically collect limited technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Login activity
- Pages viewed
- Usage statistics
- Security and diagnostic information
We use this information to operate, secure, maintain, and improve our services.
How We Use Information
We use information to:
- Provide educational services and instruction
- Manage student enrollment and attendance
- Deliver curriculum and learning experiences
- Process payments and refunds
- Communicate with families
- Verify identity and secure accounts
- Provide progress reports and educational updates
- Recommend educational resources and opportunities
- Respond to inquiries and support requests
- Improve our services, curriculum, and technology
- Develop new educational programs and features
- Comply with legal obligations
- Protect the safety, security, and integrity of our services
Educational Planning and Advisory Services
Ardent may provide educational planning tools, admissions resources, research guidance, competition information, enrichment opportunities, deadline tracking, and other advisory services.
Information submitted through these services may be used to:
- Personalize recommendations
- Suggest educational opportunities
- Provide reminders and planning assistance
- Organize saved programs or resources
- Deliver content relevant to a student's interests and goals
Educational recommendations are intended to assist families in making informed decisions. Families remain responsible for evaluating opportunities, deadlines, eligibility requirements, and application materials.
AI-Assisted Features
Ardent may provide AI-assisted tools that help families discover resources, answer questions, organize information, summarize educational content, or receive personalized recommendations.
Information submitted to these tools may be processed to generate responses and improve the quality of the service.
AI-generated information is intended for educational and informational purposes only and should not be considered professional, legal, financial, medical, or admissions advice.
Parents and students should independently evaluate important educational decisions.
Text Messages
If you provide a mobile phone number, you may receive text messages related to:
- Class schedules
- Attendance notifications
- Account activity
- Payment reminders
- Program updates
- Service announcements
Messaging consent, frequency, opt-out instructions, and related terms are described in our Messaging Terms.
You may stop receiving text messages at any time by replying STOP to any message from Ardent Academy, or by contacting Care@ArdentAcademy.com or (949) 861-2211.
To provide messaging services, we collect:
- Mobile phone numbers
- Message delivery information
- Carrier status information
- Records of communications with Ardent
We share phone numbers only with service providers necessary to deliver those messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
What We Do Not Do
We do not sell personal information.
We do not sell student information.
We do not use student information for targeted advertising.
We do not share personal information for cross-context behavioral advertising.
We do not sell phone numbers or share mobile information with third parties or affiliates for marketing or promotional purposes.
Children's Privacy
Ardent serves students in kindergarten through grade 12.
We collect student information only to the extent reasonably necessary to provide educational services. Where a program allows a student to open their own account, we require the name and contact details of a parent or legal guardian at the same time, we contact that guardian about the student's participation, and any enrollment agreement is made with the guardian.
We do not condition participation on providing more information than is reasonably necessary.
Parents and guardians may:
- Review their student's information
- Request corrections
- Request deletion where permitted by law
Requests may be submitted to Care@ArdentAcademy.com.
We may require reasonable verification before acting on requests involving student information.
California Privacy Rights
California residents may have the right to:
- Know what personal information we collect
- Access personal information
- Correct inaccurate information
- Request deletion of personal information
- Obtain information about disclosures of personal information
Ardent does not sell personal information and does not share personal information for cross-context behavioral advertising.
To exercise privacy rights, contact Care@ArdentAcademy.com or call (949) 861-2211.
We may verify requests before responding.
Authorized agents may submit requests on behalf of California residents as permitted by law.
We will not discriminate against individuals who exercise privacy rights.
Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain educational records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Protect our legitimate interests
Typical retention periods include:
- Tuition and payment records: approximately seven years
- Academic records: duration of enrollment plus three years, or longer where required by law or educational needs
Retention periods may vary depending on circumstances.
Your Choices
You may:
- Update account information
- Correct personal information
- Request access to your information
- Request deletion of information where permitted by law
- Opt out of marketing emails
- Opt out of text messaging as described in our Messaging Terms
Requests may be submitted to Care@ArdentAcademy.com.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The date at the top of this page indicates the most recent revision.
Material changes may be communicated through email, account notifications, or notices posted on our services.
Continued use of our services after changes become effective constitutes acceptance of the revised Policy.
Contact Information
Ardent Academy, 820 Roosevelt, Irvine, CA 92620.
Email Care@ArdentAcademy.com or call (949) 861-2211.