Messaging Terms

Consent

By providing a mobile phone number to Ardent Academy, you consent to receive recurring text messages from Ardent Academy at that number.

Consent to receive text messages is not a condition of purchasing any product or service.

You represent that:

• You are the subscriber of the mobile phone number provided; or
• You have authority to provide consent on behalf of the subscriber.

You are responsible for notifying Ardent if your mobile phone number changes.

Message Types

Messages may include:

• Account verification and security notifications
• One-time passcodes and login authentication codes
• Class schedules, reminders, and schedule changes
• Attendance notifications
• Trial class confirmations
• Enrollment and registration updates
• Makeup class reminders and confirmations
• Payment and billing notifications
• Parent portal and account notifications
• Program, event, and deadline reminders
• Service announcements
• Other communications related to your relationship with Ardent Academy

Ardent Academy primarily uses text messaging for service-related and account-related communications. We do not send third-party advertising through our messaging program.

Message Frequency

Message frequency varies depending on your enrollment status, account activity, and participation in Ardent programs.

Most enrolled families can expect to receive approximately two to six messages per month, although actual frequency may be higher during periods of active enrollment, registration, account verification, schedule changes, or program participation.

Costs and Charges

Message and data rates may apply.

Any charges are billed by and payable to your mobile carrier under your mobile service agreement.

Ardent Academy is not responsible for any messaging or data charges imposed by your carrier.

Delivery Disclaimer

Message delivery is not guaranteed.

Text message delivery may be affected by factors outside Ardent Academy's control, including mobile carrier availability, network conditions, device settings, service interruptions, and technical limitations.

Mobile carriers are not liable for delayed or undelivered messages.

Opting Out

You may stop receiving text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from Ardent Academy.

You may also contact us at Care@ArdentAcademy.com or (949) 861-2211.

After opting out, you may receive a single confirmation message confirming that your request has been processed.

Opting out of text messages does not prevent Ardent Academy from communicating with you by email, telephone, postal mail, or through your online account regarding your student's enrollment or services.

Help

For assistance, reply HELP to any message.

You may also contact Care@ArdentAcademy.com or (949) 861-2211.

Privacy

To provide messaging services, Ardent Academy and its service providers may process:

• Mobile phone numbers
• Message delivery information
• Carrier status information
• Records relating to messaging activity

Ardent Academy shares phone numbers only with service providers necessary to deliver and support messaging services.

We do not sell phone numbers.

We do not share phone numbers with third parties for their marketing purposes.

Additional information regarding our privacy practices is available in our Privacy Policy.

Changes to These Messaging Terms

Ardent Academy may update these Messaging Terms from time to time.

The date at the top of this page reflects the most recent revision.

Updated terms become effective when posted on our website unless otherwise stated.

Contact Information

Ardent Academy, 820 Roosevelt, Irvine, CA 92620.

Email Care@ArdentAcademy.com or call (949) 861-2211.